Dr. Buddy is a certified specialist in orthodontics with extensive training in the most cutting-edge, proven orthodontic treatments. In fact, he even teaches aspiring orthodontists as an assistant professor at Vanderbilt University Medical Center. He created Davis Orthodontics in Greer and Simpsonville, SC to help change the lives of his patients by transforming their smiles. He’s dedicated to offering top-notch, high-tech care in a friendly, open atmosphere, while also giving back to the community he calls home.
I only consulted with this office for a retainer adjustment and my teeth are now in worse condition as I came in due to the retainer adjustments the doctors here made, plus, ruined my retainer. I explicitly explained my situation numerous times. Numerous of the nurses there just seem like they’re confused and have no knowledge whatsoever. Now I must pay extra to get my teeth fixed by another orthodontist for this mess. Very disappointed for something that should have been such an easy fix. It’s not like I was getting braces or Invisalign.
I had an appointment on Wednesday, 1/6, at 9:40am. I needed to get a bottom retainer. They told me over the phone that they used a machine to scan your mouth for the retainer. I checked in at the front desk. They called me to the back to start the process. I sat down in the seat. The assistant told me that the machine wasn’t working. She called tech support (while she was right next to me). She told Dr. Davis that tech support rep told her that it would take 24 hours to update the machine so that they could use the scan for the retainer. By this time, it is 11am and I’m still waiting in the seat. *** Note that I used my sick times at work in order to come to this appointment. Dr. Davis apologized for the delay. 11:15am the assistant came over and told me that they can’t get the machine to work. She told me I can come back at 4:30pm. I told her that I couldn’t come back because i took time off of work to come to this 9:40am appointment. I told her i wanted a refund because they already charged me 220 for the bottom retainer. She told me to go to the front desk and they will refund me. The lady at the desk took my card for the refund and gave me a receipt. I left the office feeling upset because i wasted my time and i still don’t have a bottom retainer. I checked my bank account and noticed the front desk lady charged 220 twice on my account. I drove back to the office to notify her. She said that she told me that she charged me twice on accident (which she didn’t) she said they refunded the 440 back to my account. So not only did i waste 2-3 hours of my time. I don’t have a bottom retainer and i had to use sick time from my job that i can’t get back!! And i was billed 440 in error. I had to wait 2 days for the refund to post on my account. Do not go to this orthodontist!!! They are incompetent and inconsiderate!!!! Bad customer service!!!!!!
Just want to say we've had a FANTASTIC experience switching to Dr. Buddy ortho. WE had a very bad experience at another local ortho with care during our son's experience having braces. We switched to Dr. Buddy and they were very compassionate and met and exceeded everything from customer care, communication, results, and financial matters. Very grateful for their kindness and great work.
We love this office. We are a military family and we have had other orthodontist, but nothing compares to Dr. Buddy!! We were very impressed with their support and knowledge. Thank you Dr. Buddy for supporting the Greer area!! WE hope to see you soon!
Very professional staff. Always prompt. Have helped us for years tracking my son’s progress before being ready for braces. They done xrays and consults and referrals...all before we made any investment in ortho. Highly recommend.
Everything about this place is Excellent! I feel so welcomed and taken care of by the entire staff. I am truly Happy that i chose Dr. Davis for my orthodontic treatment. On top of that they are very affordable.
The people who work here are phenomenal people. Supper friendly, everyone who walks through those doors are treated like family. My son had the best experience with his braces, they were with us through all the ups and downs both with his braces and in his life. Truly a heart warming experience. I can not recommend them enough.
I look forward to my appointments every time! The team always welcomes me with a smile and are super patient with my kids AND they are accommodating when I need a last minute appointment for a pokey wire. Not to mentioned they’re affordable. I highly recommend Dr Buddy to others looking for an orthodontist. You WON’T be disappointed!
Update: Extremely disappointed. After three years, I still have braces when I was given and estimated two years. This is after having braces for seven years as a child. Over a decade in braces is unacceptable. I’ve seen people with worse teeth be done in two years. I have to pry and dig to get information that should just be given to you as part of updates at appointments. I wanna know what’s being done to my body. Majority of the time when family/friends ask what’s going on with my mouth or when are my braces coming off, I have no response because I don’t know. I never know. And I’m super mad. This is ridiculous.
From the time I called to get a consult to every visit me and my daughter get our Invisalign check we have had nothing but extremely positive experience. The ladies as the front office so nice and warm to greet . The back staff nice and comforting . Then you have Dr Davis nice , caring , and plain. Awesome .
I have been apart of Davis Orthodontist for years. My son has his off and now my daughter and I still have ours. I don’t think I could have chosen a better place for my family and I. They don’t make me feel like just another patient but family, they have been so wonderful to us. I highly recommend them when searching for a new orthodontist. They won’t disappoint!
They made what could have been a challenging out-of-state transfer seamless. Every person we interacted with treated us as though we were old friends. On top of that, the cost is affordable for our family. We love this place already and I plan on bringing my other kiddos here when they're due for braces.
What a great office. The staff is wonderful and Dr. Buddy is the best. My son's retainer came loose while away at camp and thru email they worked with us to schedule an appt that fit our tight schedule.
We love Dr. Buddy and his staff so much, we drive nearly an hour for each visit, one way. The office is beautiful and always clean. The staff are friendly and go above and beyond to make patients comfortable. Dr. Buddy is extremely good at what he does and makes my children enjoy every visit. Would recommend no other!